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Cleaning Tips Learn something new

We understand the value of a clean office or home so we took the time to write out some helpful tips from our staff that will help you with your daily cleaning. Make sure to check your warranty guidelines prior to using any special procedure on warranted carpets or rugs.

 

Unknown Spot

The Situation:

We’re called to a job where the customer asks us to treat a mystery spot in the middle of the carpeted floor.  Our client has no idea what caused the spot, and despit our many years of service, we can’t figure it out either.

Our Solution:

Step 1 – Remove as much excess residue as possible with a bone scraper:

Step 2 – Apply Matrix Citrusolve undiluted.

Step 3 – Work into spot with a bone spatula.  Tamp and blot the area with a spotting brush and towel.  Obesrve the towel for transfer of the spot.  If we do not see any transfer, or only very little, we proceed to the next step.

Step 4 – Apply Matrix breakdown P.O.G. undiluted.

Step 5 – Repeat step 3.

Step 6 – We rinse the area with water.

Step 7 – We apply Matrix Release undiluted.

Step 8 – Repeat step 3.

Step 9 – Rinse the area with water.

Step 10 – Apply Matrix Target Tannin Stain Remover.

Step 11 – Repeate step 3 and then repeate step 9.

If the stop disappears after any step, we will rinse and dry the spot.

 

Wine

The Situation:

The holidays.  Mistletoe, Snowflakes.  Family gatherings.  And, unfortunately, wine stains on the carpet.  We arrive at your home the day after your annual pre-Christmas celebration.  A glass of red wine was accidentally flung onto the carpet leaving a bright red streak across the carpet.

Our Solution – Option 1:

Step 1 – Apply Matrix Release undiluted.  Tamp and blot with a spotting towel and a tamping brush.

Step 2 – Apply Matrix Target Tannin Stain Remover undiluted.  Tamp and blot and spotting towel and a tamping brush.

Step 3 – Apply Matrix Spot Out undiluted.  Tamp and blot with a spotting towel and tamping brush.

Step 4 – Rinse the area thoroughly with warm water.

Our Solution – Option 2:

Step 1 – Pre-spray teh area with Matrix Release undiluted.

Step 2 – Agitate teh area gently with a bone spatula.

Step 3 – Apply Matrix Target Tannin Stain Remover undiluted to spot.

Step 4 – Extract the area with a hot water extractor.

Step 5 – Apply Matrix Advanced Stain Remover combining equal parts of A & B, following the label instructions.

 

Crayon

The Situation:

A client calls us and frantically describes the mess his/her three-year-old has created with crayons on the carpet.  Not only was the crayon grind into the carpet, but the sunlight from the window melted the doodles into the fibers!

Our Solution – Option 1:

Step 1 – Remove any excess crayon wiht bone spatula.

Step 2 – Apply Matrix Orange Power Gel undiluted to area and work in with a bone spatula.  Blot with a spotting towel.

Step 3 – Apply Matrix Breakdown P.O.G. undiluted.  Tamp and blot with a tamping brush and spotting towel.

Step 4 – Apply Matrix Release undiluted.  Tamp and blot with a tamping brush and spotting towel.

Step 5 – Rinse with water.

Our Solution – Option 2:

Step 1 – Apply Matrix Red Be Gone diluted with equal parts of A & B to the spot.

Step 2 – Press a damp, clean, white spotting towel to the spot.

Step 3 – Place a steam iron set at the lowest steam setting to the towel.  Check the towel every 10 – 15 seconds for signs of transfer.

Step 4 – Once all the crayon wax is gone, we’ll rinse the area with water.

 

Furniture Stains

The Situation:

A new client has hired us to clean the carpet of their home and has alerted us that their furniture has scarred their carpet with brown stains.  We’re here to make it Wright!

Our Solution – Option 1:

Step 1 – Apply Matrix Advanced Stain Remover mixing equal parts of solution A and solution B together.  Apply this to dry surfaces only.

Step 2 – Cover the area with plastic.

Step 3 – Allow 24 hours of dwell time.

Our Solution – Option 2:

Step 1 – Apply Matrix Orange Power Gel undiluted.  Agitate with a bone spatula.

Step 2 – Apply Matrix Breakdown POG undiluted.  Agitate with a bone spatula.

Step 3 – Apply Matrix Release undiluted.  Agitate with a bone spatula, then flush with water.

Step 4 – Apply Matrix Red Be Gone diluted at equal parts of A & B.

Step 5 – Place a clean, white, damp spotting towel on the spot.

Step 6 – Press a steam iron set at the lowest steam setting on to the towel.  Check the towel every 10 – 15 seconds for color transfer.

Step 7 – Rinse with water.

Step 8 – Repeate steps 4-7 until all color is gone.

 

Vomit

The Situation:

After receiving food poisoning from their favorite restaraunt, our client had an upset stomach leaving a nice spot on the carpet.

Our Solution – Option 1:

Step 1 – Apply Matrix Release undiluted.  Tamp and blot the area with a tamping brush and spotting towel.

Step 2 – Apply Matrix Target Tannin Stain Remover undiluted.  Tamp and blot the area with a tamping brush and spotting towel.

Step 3 – Apply Matrix Spot Out undiluted.  Tamp and blot the area with a tamping brush and spotting towel.

Step 4 – Using an extraction machine, rinse the area thoroughly with water.

Step 5 – If there are dyes in teh vomit, do a heat transfer using Matrix Advanced Stain Remover by mixing equal parts of A and B solution together.  Apply the solutions to the spot.  We then place a damp clean white towel over the spot and use an iron set at the lowest steam setting.  Allow four minutes of dwell tiem, then check the towel to make sure the carpet dye is not being removed.  We will then continue to apply the iron and check it until the stain is gone.

Our Solution – Option 2:

Step 1 – Apply Matrix Ensyme Prespray diluted at 1 scoop per gallon of hot water.

Step 2 – Let the enzyme dwell for 20 minutes to one hour.  Place a hot towel on the vomit and set a bucket full of hot water on top of the towel to provide a heat transfer.

 

Urine Stains

The Situation:

We’ve arrived at our customer’s home and we’re guided from room to room during your pre-inspection.  We’re pointed out a few areas on the carpet that have a noticeable stain and some even discoloration.  We learn they recently got a puppy and a few accidents have been happening here recently.

Our Solution – Option 1:

Step 1 – Rinse the area with water and then leave teh carpet as dry as possible by using multiple vacuum-only wand strokes and then blotting it dry with a towel.

Step 2 – Mix equal parts of Matrix Advanced Stain Remover according to the label on the bottle.

Step 3 – Apply Advanced Stain Remover evenly to the stained fibers using a trigger sprayer.

Our Solution – Option 2:

Step 1 – Clean area thoroughly.

Step 2 – Spray Matrix Bad Dog full strength on stain and cover with plastic.  Stain may take several hours to disappear.